Sales support
Scope of commercial support
We handle everything related to the purchase: pricing, the offer, the documentation for the set up, payment methods, and order fulfillment. We understand the realities of purchasing in schools, universities, and public institutions—we will prepare an offer in the format required by your procedure.
We serve companies, educational institutions, public institutions and individual clients.
Please specify what you'd like included and when you need the document by. We usually prepare simple quotes the same business day.
Appraisals and offers
A document tailored to your purchasing process, not just a price list.
- commercial offer with an expiration date
- valuation of a complete set or workshop
- proposal of substitutes for unavailable items
- discounts for regular customers and wholesale orders
Public tenders and purchases
We support schools, universities and institutions in the preparation phase of the procedure.
- description of the subject of the contract and technical specifications
- catalog cards, certificates and declarations of conformity
- offers for the purpose of estimating the value of the order
- delivery of deliveries along with acceptance documentation
Orders and billing
Order processing from submission to invoice and possible return
- invoices with deferred payment deadline
- repeat orders and standing shopping lists
- implementation status, delivery dates and postponements
- returns, corrections and commercial complaints
How to order?
You can come with a ready-made list of items or just a description of your need – we will discuss the rest during the conversation.
- Send a list of items, a description of the need or documentation of the procedure.
- We prepare a quote and propose substitutes if they make sense.
- You receive an offer in the form required by your procedure.
- After acceptance, we confirm the delivery date and payment method,
- We deliver with a complete set of documents.