{"id":19853,"date":"2026-08-12T06:52:44","date_gmt":"2026-08-12T06:52:44","guid":{"rendered":"https:\/\/sklep.plcexpert.pl\/?page_id=19853"},"modified":"2026-08-12T07:28:53","modified_gmt":"2026-08-12T07:28:53","slug":"serwis","status":"publish","type":"page","link":"https:\/\/sklep.plcexpert.pl\/en\/serwis\/","title":{"rendered":"Service and support"},"content":{"rendered":"<div class=\"izamet-content-page\">\n<section class=\"izamet-page-hero\">\n<div class=\"izamet-page-hero__inner\">\n<div>\n<p class=\"izamet-page-kicker\">Service and support<\/p>\n<h2 class=\"izamet-page-title\">Technical and sales support in one place<\/h2>\n<p class=\"izamet-content-lead\">We don't leave our clients to their own devices. We help them choose a controller, panel, or educational kit, configure the workstation, prepare a tender, and troubleshoot when something goes wrong.<\/p>\n<p>If you're unsure who to contact, please send us a general message. We'll forward your request to the appropriate department.<\/p>\n<div class=\"izamet-pill-row\"><span>Selecting equipment<\/span><span>Set up<\/span><span>Diagnostics<\/span><span>offers and tenders<\/span><span>training<\/span><\/div>\n<\/div>\n<div class=\"izamet-hero-panel\"><strong>Two departments, one contact<\/strong><\/p>\n<p>The technical support department is responsible for hardware, configuration, and programming. The sales support department is responsible for quotations, orders, invoices, and documentation.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"izamet-stat-strip\">\n<div class=\"izamet-stat\"><strong>Mon\u2013Fri 7:00\u201315:00<\/strong><span>Work hours for both departments<\/span><\/div>\n<div class=\"izamet-stat\"><strong>+48 721 017 069<\/strong><span>One phone number<\/span><\/div>\n<div class=\"izamet-stat\"><strong>sklep@plcexpert.pl<\/strong><span>Email address<\/span><\/div>\n<\/div>\n<div class=\"izamet-info-grid\">\n<article class=\"izamet-info-card\">\n<div class=\"izamet-info-card__body\">\n<h3>Technical support<\/h3>\n<p>Selection of software, HMI panels, inverters, and teaching devices. Assistance with commissioning, diagnostics, and programming.<\/p>\n<p><a href=\"\/en\/serwis\/wsparcie-techniczne\/\">See the range of our support<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"izamet-info-card\">\n<div class=\"izamet-info-card__body\">\n<h3>Sales support<\/h3>\n<p>Quotations, offers for tenders and procedures, kit completion, invoices, deferred payments and repeat orders.<\/p>\n<p><a href=\"\/en\/serwis\/wsparcie-handlowe\/\">See the range of our support<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"izamet-info-card\">\n<div class=\"izamet-info-card__body\">\n<h3>Schedule a call or visit<\/h3>\n<p>A short online consultation or a meeting at your location\u2014at school, in the lab, or in the hall. You choose the department and a convenient date.<\/p>\n<p><a href=\"\/en\/serwis\/umow-konsultacje\/\">Schedule a call<\/a><\/p>\n<\/div>\n<\/article>\n<\/div>\n<section class=\"izamet-process-panel\">\n<div class=\"izamet-process-panel__intro\">\n<h2>How does it work?<\/h2>\n<p>A simple path: report, feedback, concrete solution. No multi-page forms or cross-referencing between departments.<\/p>\n<\/div>\n<ul class=\"izamet-process-list\">\n<li>You can report the matter by phone, email or using the form on this website.<\/li>\n<li>We forward the inquiry to the technical or sales department.<\/li>\n<li>We will respond within one business day and arrange the details.<\/li>\n<li>If necessary, we will arrange an online consultation or an on-site visit.<\/li>\n<\/ul>\n<\/section>\n<p class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"\/en\/serwis\/umow-wizyte\/\">Schedule a visit<\/a>\n<\/p>\n<p class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"\/en\/kontakt\/\">Go to contact<\/a>\n<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Serwis i wsparcie Pomoc techniczna i handlowa w jednym miejscu Nie zostawiamy klienta z samym urz\u0105dzeniem. Pomagamy dobra\u0107 sterownik, panel czy zestaw dydaktyczny, uruchomi\u0107 stanowisko, przygotowa\u0107 ofert\u0119 do przetargu i rozwi\u0105za\u0107 problem, gdy co\u015b przestanie dzia\u0142a\u0107. Je\u015bli nie wiesz, do kogo skierowa\u0107 pytanie \u2014 napisz do nas og\u00f3lnie. Przeka\u017cemy zg\u0142oszenie do w\u0142a\u015bciwego dzia\u0142u. dob\u00f3r sprz\u0119tuuruchomieniediagnostykaoferty [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19853","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/pages\/19853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/comments?post=19853"}],"version-history":[{"count":3,"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/pages\/19853\/revisions"}],"predecessor-version":[{"id":19914,"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/pages\/19853\/revisions\/19914"}],"wp:attachment":[{"href":"https:\/\/sklep.plcexpert.pl\/en\/wp-json\/wp\/v2\/media?parent=19853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}